Position Summary

Are you a results-driven performance marketer with experience in the D2C space, especially in the US region? Here’s your chance to take full ownership of high-budget Google Ads campaigns across Search, Display, Performance Max, Shopping, and Remarketing for the USA, UK, and Europe. With monthly budgets of up to $80,000, you’ll have the resources to test, scale, and drive measurable impact.

You’ll be joining a fast-growing team where experimentation is encouraged, learning is constant, and your work directly drives revenue. This role is ideal for someone eager to scale international markets, optimize performance at speed, and grow alongside a globally expanding brand.

Role and Responsibilities

• Own and manage Google Ads campaigns across Search, Display, Performance Max, Shopping, and Remarketing for USA, UK, and Europe.
• Build and execute PPC strategies focused on scaling online sales and driving strong ROI.
• Handle monthly budgets of up to $80,000, ensuring efficient spend allocation and performance.
• Conduct comprehensive keyword research and structure campaigns for high-intent conversions.
• Write persuasive ad copy and develop visually engaging creatives that resonate with the target audience.
• Implement A/B testing frameworks for ads, audiences, and landing pages to continuously improve performance.
• Monitor and analyze campaign performance using GA4, GSC, and other tools to surface insights and drive optimizations.
• Collaborate with content, creative, and product teams to align messaging and funnel strategies.
• Track competitors, follow industry trends, and propose new campaign ideas to keep us ahead of the curve.
• Own your outcomes — we’re a data-driven, performance-first team that thrives on growth and learning.

Skills and Qualifications

• 3–5 years of experience in Google Ads.
• Proven success in scaling D2C campaigns in the US and UK markets.
• Strong grasp of Google Ads, GA4, Keyword Planner, GSC, and conversion tracking tools.
• Highly analytical with the ability to turn data into actionable insights.
• Experience in A/B testing, landing page optimization, and performance-focused copywriting.
• Familiarity with Shopify, Klaviyo, or other D2C marketing platforms is a plus.
• Excellent communication skills and ability to work in a fast-paced, cross-functional team.
• Knowledge of SEO is a plus.

Position Summary

Fourth Frontier is looking for a proactive, empathetic, and detail-oriented Customer Support Executive (Night Shift) to join our growing team. This role is critical to delivering exceptional customer service across calls, chats, and emails. The executive will handle issue resolution, customer onboarding, retention, and follow-ups, while acting as a key liaison for both end-users and clinics enrolled in our Holter monitoring service.

Key Responsibilities

• Serve as the first line of support for customers via calls, chats, and emails, ensuring timely and accurate responses.
• Troubleshoot device and software issues effectively and escalate as needed by creating internal tickets and following up until resolution.
• Onboard new customers and patients, guiding them through product setup and best practices.
• Act as the point of contact for clinics and patients enrolled in the Holter service—manage onboarding, answer incoming queries, and provide assistance.
• Proactively reach out to patients or clinics when required, ensuring they are well-supported throughout their experience.
• Maintain detailed records of all interactions using CRM and internal tracking tools.
• Monitor and flag customer feedback, complaints, or patterns to improve service delivery.
• Work closely with cross-functional teams (product, logistics, technical support) to ensure smooth issue resolution and a positive customer journey.
• Be flexible and willing to take up additional tasks or responsibilities based on business requirements.

Requirements

• Bachelor’s degree in Allied Health (e.g., B.Sc. in Pharmacy, Physiotherapy), Business, Marketing, or a related field required.
• 2–4 years of experience in customer support or a similar role.
• Proven experience handling international customers, preferably in the healthcare or wellness domain.
• This opening is primarily for a night shift role (primarily U.S. time zone), and willingness to work exclusively during night hours is required.
• Excellent verbal and written communication skills.
• Strong troubleshooting and problem-solving ability.
• Ability to work independently during the night shift and manage multiple customer interactions efficiently.
• Empathy, patience, and a strong customer-first mindset.

Desirable Criteria

• Background or familiarity with medical/fitness devices or health tech.
• Bachelor’s degree in Allied Health, Business, or related fields.
• Knowledge of Holter monitoring or similar cardiac services is a plus.

Position Summary

We’re looking for a hands-on Product Manager with 5–7 years of experience to drive strategy, execution, and growth. You’ll work closely with engineering, marketing, and leadership to own the product lifecycle and create impactful customer experiences.

Key Responsibilities

• Define and manage product roadmap aligned with business goals.
• Collaborate with engineering for timely and high-quality feature delivery.
• Support go-to-market plans with marketing and sales teams.
• Track product performance and user feedback to guide improvements.
• Act as the customer advocate across the company.

Requirements

• 5–7 years of product management experience in tech/start-up environments.
• Strong understanding of engineering concepts, APIs, and user-centric design.
• Experience with tools like Jira, Figma, GA, Mixpanel, etc.
• Excellent communication, problem-solving, and cross-functional collaboration skills.
• Familiarity with healthcare/medical devices or D2C platforms is a plus.

Why Join Us?

• Shape a growing product with direct business impact.
• Work in a fast-paced, innovation-driven team.
• Own your work from strategy to execution.